Item Customizations
- NO refunds only exchanges or store credit.
- ALL orders will be processed within 1-5 business days (excluding holidays).
- Requesting you boot to be stretched will delay shipping your order by 1-2 days. ALL ITEMS that request stretching are considered FINAL SALE.
- After your order has been fulfilled, please allow 3-10 business days for delivery depending on your location.
- Upon checkout you have option to purchase our Re-do Free Unlimited Returns on your order.
*** DO NOT MODIFY THE PRICE ($0.01) OF THIS PRODUCT! This is a hidden product used by Product Customizer to power up-charge pricing logic. ***
In order to add priced options to the cart, this product must be Visible in the Online Store and set to Don't Track Inventory. Modifying these settings may prevent your shoppers from checking out.
You may safely update the default Title and Image to better suit your shop.
TO REMOVE ADD TO CART BUTTON from this product (optional):
- Go to Products in your Shopify admin
- Click the name of the product
- In the Theme template section, click the drop-down menu
- Select the not-for-sale template
- Click Save
For questions, please contact us .
Frequently Asked Questions
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You may return or exhange your item within 7 days when the item was delivered upon request. Return for store credit, or exchange it for another store item of the same value.
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Standard shipping on all order will typically take 1-5 days to process, and 3-10 days to be delivered depending on where you live.
Expedited shipping ONLY UPON REQUEST + APPROVAL from our customer service team. Before you place the order, please call us or email us so we can ensure this item will be expedited by the date you need it.
support@shoprockem.com
Monday-Friday 9AM-5PM CST
832-582-7571
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You may start your return or exchange here.
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Yes! We can stretch it before we send it, please specify in the order notes at checkout where you would like us to stretch it from + your measurements.
Stretching your boot can delay shipping your order 1-3 business days, depending on the area(s) you stretch.
ALL SALES requesting boot stretching, will be automatically considered a FINAL SALE.